At Studio Lureto, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, place an order, contact us or otherwise interact with our services.
Studio Lureto is operated by Interbo, a company registered in the Netherlands.
1. Who We Are
The data controller responsible for your personal data is:
Registered company name: Interbo
Webshop / Brand name: Studio Lureto
Website: www.studio-lureto.com
KVK number: 65871219
Address: Rogier van der Weydenlaan 94, 3723 NG Bilthoven, The Netherlands
Email: info@studio-lureto.com
VAT ID: [INSERT DUTCH VAT ID / BTW-ID]
In this Privacy Policy, "Studio Lureto", "we", "us" and "our" refer to Interbo trading under the brand name Studio Lureto.
2. What Personal Data We Collect
Depending on how you interact with our website, we may collect the following categories of personal data:
Information you provide directly to us:
-
Name
-
Billing and delivery address
-
Email address
-
Telephone number, where provided
-
Order and purchase information
-
Payment-related information
-
Information you provide when contacting customer service
-
Information you provide when submitting a review or other content
-
Any other information you voluntarily provide to us
We do not generally receive or store your complete payment card details. Payments may be processed by third-party payment providers, which process your payment information in accordance with their own privacy policies and security requirements.
Information collected automatically:
When you visit our website, certain information may be collected automatically, including:
-
IP address
-
Browser type and version
-
Device type
-
Operating system
-
Approximate location derived from your IP address
-
Pages visited
-
Referring website
-
Date and time of visits
-
Website interactions
-
Information about how you use our website
This information may be collected through cookies, pixels and similar technologies.
3. How We Use Your Personal Data
We may use your personal data for the following purposes:
-
To process and fulfil your orders
-
To process payments
-
To deliver your purchases
-
To communicate with you about your orders
-
To provide customer service
-
To process returns, refunds and complaints
-
To maintain and improve our website
-
To understand how customers use our website
-
To prevent fraud, abuse and security incidents
-
To comply with legal and regulatory obligations
-
To maintain business and financial records
-
To send marketing communications where permitted by law and where you have provided the required consent
-
To personalise your experience on our website where permitted
-
To measure and improve our advertising campaigns where applicable
We only process personal data where we have a valid legal basis for doing so.
4. Legal Bases for Processing
Depending on the circumstances, we may process your personal data on one or more of the following legal bases under the General Data Protection Regulation (GDPR):
Performance of a contract
We need certain personal information to process and fulfil your order, arrange delivery, process returns and provide customer service.
Legal obligation
We may need to process and retain certain information to comply with legal, tax, accounting and other regulatory obligations.
Legitimate interests
We may process certain information where this is necessary for our legitimate business interests, provided that these interests do not override your fundamental rights and freedoms.
Examples may include website security, fraud prevention, customer service, business administration and improving our products and services.
Consent
Where required by law, we will ask for your consent before processing personal data for specific purposes, such as certain forms of marketing or the use of non-essential cookies.
Where processing is based on consent, you may withdraw your consent at any time.
5. Orders and Payments
When you place an order through our website, we collect the information necessary to process and fulfil that order.
This may include your name, email address, billing address, delivery address, telephone number, order details and payment-related information.
Our online store is powered by Shopify. Shopify may process personal data on our behalf in connection with the operation of our online store, checkout and related services.
Payment transactions may also be processed by third-party payment providers.
These providers may have access to personal data necessary to process your payment and may process that information in accordance with their own privacy policies.
6. Shipping and Delivery
To deliver your order, we may share relevant information with shipping companies, postal services, fulfilment providers and other logistics partners.
This may include your name, delivery address, email address, telephone number and order information where necessary for delivery.
These parties may only receive information that is reasonably necessary to provide their services.
7. Customer Service and Communications
If you contact us by email, contact form or another communication channel, we may retain the information you provide, including your name, contact details and the content of your communication.
We use this information to respond to your request, provide customer service and maintain appropriate records of our communications.
8. Marketing Communications
Where permitted by applicable law, we may send you marketing communications about Studio Lureto, including information about new products, promotions, collections and other updates.
Where consent is required, we will only send marketing communications after you have provided the appropriate consent.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us at:
info@studio-lureto.com
Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
9. Cookies and Similar Technologies
Our website uses cookies and similar technologies.
Cookies are small files placed on your device that can help websites function correctly, remember preferences, understand website usage and, where permitted, support marketing and advertising activities.
We may use different categories of cookies, including:
Strictly necessary cookies
These cookies are required for essential website functions, such as shopping cart functionality, checkout, account functionality and security.
Functional cookies
These cookies may remember choices and preferences to improve your experience.
Analytics cookies
These cookies help us understand how visitors use our website, such as which pages are visited and how users interact with the site.
Marketing cookies
Where permitted, these cookies may be used to measure advertising campaigns, personalise advertising or track interactions across websites.
Where required by law, non-essential cookies will only be placed after you have provided the appropriate consent.
You can manage your cookie preferences through the cookie consent mechanism available on our website.
10. Shopify
Our online store is hosted and operated using services provided by Shopify.
Shopify may process personal data in connection with the operation of our website, shopping cart, checkout, payments and other e-commerce functionality.
For more information about how Shopify processes personal data, please refer to Shopify's privacy documentation.
11. Third-Party Services
We may use third-party service providers to operate and improve our business and website.
Depending on the services we use, these may include:
-
Shopify
-
Payment service providers
-
Shipping and delivery providers
-
Email and customer communication providers
-
Website analytics providers
-
Advertising and marketing platforms
-
Fraud prevention and security providers
-
IT and hosting providers
-
Customer service tools
We only provide third parties with access to personal data where reasonably necessary for them to provide their services or where otherwise permitted or required by law.
The exact third parties used by Studio Lureto may change over time as our business and technology develop.
12. Advertising and Analytics
We may use analytics and advertising technologies to understand how visitors interact with our website and to measure the effectiveness of our marketing.
Depending on the tools we use, these technologies may collect information such as your IP address, device information, browser information, pages visited, purchases and interactions with advertisements.
Where required by applicable law, we will request your consent before using non-essential analytics or advertising technologies.
You may be able to control certain forms of tracking through our cookie consent mechanism and through settings provided by your browser or relevant third-party platforms.
13. International Data Transfers
Because we operate online and use international service providers, your personal data may be processed in countries outside the European Economic Area (EEA).
Where personal data is transferred outside the EEA, we take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law.
Depending on the circumstances, this may include relying on an adequacy decision, Standard Contractual Clauses or another legally recognised transfer mechanism.
14. How Long We Keep Your Personal Data
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required by law.
For example, information relating to purchases may need to be retained for accounting, tax and legal purposes.
The specific retention period depends on the type of information and the reason for processing it.
When personal data is no longer required, we will delete it or anonymise it where reasonably possible.
15. Data Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
16. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal data.
For individuals protected by the GDPR, these may include the right to:
-
Request access to your personal data
-
Request correction of inaccurate or incomplete personal data
-
Request deletion of your personal data
-
Request restriction of processing
-
Object to certain processing
-
Request data portability
-
Withdraw consent where processing is based on consent
-
Lodge a complaint with a data protection supervisory authority
These rights are subject to applicable legal conditions and exceptions.
To exercise a privacy right, please contact us at:
info@studio-lureto.com
We may need to verify your identity before processing certain requests.
17. Right to Lodge a Complaint
If you believe that we have not handled your personal data appropriately, we encourage you to contact us first so that we can try to resolve the matter.
If you are located in the European Union, you also have the right to lodge a complaint with your local data protection supervisory authority.
For a Dutch data protection complaint, you can contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
18. Children's Privacy
Our website is not intended for children who are not legally permitted to make purchases or otherwise use our services without appropriate parental or guardian involvement.
We do not knowingly collect personal data from children for purposes that are not permitted by applicable law.
If you believe that a child has provided us with personal data, please contact us so that we can take appropriate action.
19. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
If you follow a link to a third-party website, that website will have its own privacy policy and terms.
We are not responsible for the privacy practices or content of third-party websites.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or applicable laws.
When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
21. Contact Us
If you have any questions about this Privacy Policy, your personal data or your privacy rights, please contact us:
Interbo / Studio Lureto
Rogier van der Weydenlaan 94
3723 NG Bilthoven
The Netherlands
Email: info@studio-lureto.com
Website: www.studio-lureto.com
KVK: 65871219
VAT ID: [INSERT DUTCH VAT ID / BTW-ID]
